Spelling mistakes ‘cost millions’ in lost online sales
By Sean Coughlan BBC, News education correspondent, 14 July 2011
“An online entrepreneur says that poor spelling is costing the UK millions of pounds in lost revenue for internet businesses.
Charles Duncombe says an analysis of website figures shows a single spelling mistake can cut online sales in half.
Mr Duncombe says when recruiting staff he has been “shocked at the poor quality of written English”.
Sales figures suggest misspellings put off consumers who could have concerns about a website’s credibility, he says.
The concerns were echoed by the CBI whose head of education and skills warned that too many employers were having to invest in remedial literacy lessons for their staff.”
Click here for the full article on the BBC’s website:-
Ofsted’s £900k new website will scrap ‘improved’ search engine
News | Published in The TES on 10 June, 2011| By: Stephen Exley
“Ofsted is to scrap its new online search facility for inspection reports after just a year, following a string of complaints.
Users of the watchdog’s website have complained that the supposedly improved search section is inadequate for helping them to find providers in a geographical area.
Concerns have also been raised about its speed and accuracy since it was launched last June, prompting Ofsted to publish an apology to users on its homepage.
A revamped website, produced at a cost of more than £900,000, is due to be unveiled “in the next few months”.
The statement on the inspectorate’s homepage says: “Following the launch of the new inspection reports search in June, we have received feedback from users whose needs are not met by this new search facility. We apologise for this.”
Visit Ofsted’s existing website to see for yourself: