Management IT Mentoring & Coaching

I have just completed my Assignment for Unit 5018 “Management Mentoring” as part of my Level 5 Diploma in Management Coaching and Mentoring (via CMI) and have really enjoyed the process.

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Unit 5018 covers the following:-

Understand the tools and techniques used in mentoring

  • Evaluate the use of reflection, self-awareness, dialogue, questionning and listening techniques within mentoring
  • Explain the impact of personalities on the selection of the tools and techniques adopted with individuals
  • Identify when problem-solving techniques are used when mentoring
  • Explain the differing techniques needed when mentoring individuals

Understand the need to develop relationships to support mentoring practice

  • Analyse what is needed for successful mentor relationships
  • Identify how to build the commitment of the individuals to establish a partnership for effective mentoring
  • Establish goals and agree action plans with individuals
  • Evaluate individuals’ engagement with the programe through the mentoring process

Be able to develop mentoring interventions to meet organisational requirements

  • Discuss guidelines and protocols for interventions based on accepted mentoring theory and practice
  • Develop interventions of mentoring to support individuals in the achievement of organisational objectives
  • Evaluate the effectiveness of the mentoring interventions in achieving organisational objectives

Amongst the many and varied resources I used, I found the following books to be particularly relevant and useful:-

Excellence in Coaching - The Industry Guide - J. Passmore















Managers Guide to Mentoring book cover

Brand You - Turning your unique talents into a winning formula








There was a particularly useful section in “Brand You” about the Myers-Briggs Type Indicator (based on the work of Carl Jung) and also on Mark & Pearson’s 12 Archetypes, which has led me to add the following books to my current reading list:

  • R Meredith Belbin’s Management Teams – Why they succeed or fail (3rd Edition), 2010
  • R Meredith Belbin’s Team Roles at Work – (2nd Edition), 2010
  • M Mark & C S Pearson, The Hero and The Outlaw – Building Extraordinary Brands through the Power of Archetype. McGraw-Hill Professional, 2001
  • Carl Jung’s Psychological Types, 1920



In addition, I have ordered the following books:

  • Anthony Stephen’s Jung: A Very Short Introduction, 1994
  • W.Timothy Gallwey’s The Inner Game of Tennis, 1975
  • Jackie Arnold’s Coaching Skills for Leaders in the Workplace: How to Motivate and Get the Best from Your Staff, 2009

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